VIDEO: The UK Contact Centre Decision Maker's Guide 2017-18
12 December 2017
By Danny Singer
This year, Noetica are sponsoring the Outbound, Call Blending & Proactive Customer Service Chapter of the UK Contact Centre Decision Makers Guide 2017-18.
The Guide contains some fascinating and somewhat surprising facts and figures regarding the state of the outbound industry in the UK. Danny Singer convers some of the more interesting highlights in this short video.