U.S. Medical Organisation Improves Patient Appointment Process

Noetica, developing software products for the global contact centre market, today announced that a medical organisation in the U.S. has deployed its SmartBound™ solution. Taking advantage of its unattended dialling capabilities the organisation has improved the productivity of its contact centre agents, whilst delivering a better customer experience to its to patients, by automating the […]

Noetica Once Again a Contact Centre Experience For the UK National Innovation Awards

Noetica – A British company, developing software products for the global contact centre market, today announced that it is a finalist for the prestigious UK National Innovation Awards 2023 in the Contact Centre Experience category. This year the company has been shortlisted for its development of a new technology that enables contact centres to be […]