HELLO AND WELCOME TO

NOETICA

 

What matters to us is your contact centre and how you communicate with your existing and potential customers. We are driven by the ambition to make each conversation better and more efficient and the customer experience that your staff deliver as effective and professional as possible, regardless of channel.

To this end we have spent the last 20 years developing software and expertise that are fully customisable to the way in which you work and allow your staff to concentrate on managing your conversations and not your technology. Whether your activities are inbound or outbound; whether you are interested in voice or omni-channel, looking for advice and guidance or complex integration services or indeed curious about the next big thing in the call centre space, you are in the right place. 

LEARN MORE ABOUT US

AN INTEGRATED SOLUTION

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View our videos below to find out more

SYNTHESYS

User friendly contact centre
productivity suite aimed
at non-technical users.

 

VOICE PLATFORM NVP

Highly cost effective telephony
platform focused purely
on the contact centre.

 

SMARTBOUND

Patented outbound technology designed to promote responsible and considerate yet super-efficient dialling.

 

Noetica Enables Adrian Flux to Optimise Customer Call Handling with Human Process Automation and Predictive Dialling
7 August 2020

Adrian Flux is the UK's largest specialist insurance broker, providing motor, home and bike insurance for more than 40 years. Based at East Winch Hall in King’s Lynn, its team of experts specialise in providing cover ranging from classic and vintage cars through to kit and heavily modified sports cars. 

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Noetica Announces Contact Centre Deployments
21 July 2020

Noetica, a British company, developing software products for the global contact centre market, today announced that its solutions have been deployed at six organisations in UK, Ireland and South Africa, since the start of lockdown in March. The company has also secured major projects in the US and Greece that will be rolled out during the summer.

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Noetica COVID-19 Statement
23 March 2020

In these unprecedented times, I would like to share with you the measures Noetica has taken in order to guarantee it continues to transact business as usual in the delivery of our services to you, at a time when many contact centres and customer service operations are under immense pressure.

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Noetica presents at the latest Xdroid Partner Event – Watch the Recording
21 April 2020

Having successfully completed and deployed a native integration with the Xdroid Artificial Intelligence Real Time Voice Analytics platform, Noetica was invited to present at the last Xdroid Partners Event that has taken place via the web link at the beginning of April 2020. Here is a recording of the presentation that Danny Singer, Noetica’s CEO delivered at the event.

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