Noetica develops software products for the call centre and contact centre market across the globe. Our product, Synthesys™, is a comprehensive integrated mix of functions unique in its breadth and depth, ease of use and clarity, which will deliver continuous improvements in the quality and efficiency of your customer contact activities. Whether you are looking for a dialler, scripting, CRM, ACD, voice recording, integration, multichannel, intelligent campaign management or any other call centre technology, you are in the right place.
Watch our new trailer for an overview on Synthesys™ product range
WHATS BEEN HAPPENING
17 Nov 2014
Noetica and SATMAP Partner to Integrate Predictive Dialler With Contact Centre Agent and Customer Personality Matching
Every Outbound Call Routed To Right Agent Based On Over One Billion Calculations ...
13 Jun 2013
NEW - Noetica white paper on Live Person Detection (LPD)
Noetica publishes details on a brand new Answering Machine Detection (AMD) method which safely filters calls to answering devices with virtually 100% accuracy, putting an end to the scourge of 'false positives' and restoring the legitimacy of AMD....