Noetica works closely with a range of industry leaders and other innovative organisations at the cutting edge of research and development to deliver solutions which are both advanced and a perfect fit to our customers’ needs and their existing technology estate.
Mitel is a global leader in business communications that easily connect employees, partners and customers – anywhere, anytime and over any device, from the smallest business to the largest enterprise. Mitel offers customers maximum choice with one of the industry’s broadest portfolios and the best path to the cloud. With more than US$1 billion in combined annual revenue, 60 million customers worldwide, and #1 market share in Western Europe, Mitel is a clear market leader in business communications.
Noetica is a Mitel Solutions Alliance Platinum Preferred Partner.
Microsoft requires no introduction. Over the last few years, Microsoft has consistently transformed the way that people live, work, play, and connect through great technology. Noetica is a Silver ISV (Independent Software Vendor) Microsoft Partner
Noetica is a long standing Microsoft Partner.
The Data & Marketing Association (DMA) is the driving force of intelligent marketing in the UK. Guided by customer-first principles which are enshrined in the DMA Code, they champion a rich fusion of technology, talent, creativity, research and insight to set best practice standards for the UK’s data, marketing and contact centre communities to meet.
Xdroid enables digital transformation in contact centers through voice and text solutions based on artificial intelligence and machine learning. By processing 100% of customer interactions, Xdroid automatically provide objective, consistent, and valuable insights and information about each conversation.
Cisco requires no introduction as a leading force in the telecommunications industry. With a strong protfolio of products in enterprise telephony and contact centre solutions, Cisco is at the forefront of customer communications.
Noetica is a long standing Cisco Developer Network Partner.
Aculab provides deployment proven telephony products to the global communications market. Whether you need telephony resources on a board, on a host server processor or from a cloud-based platform, Aculab ensures that you have the choice. With over 35 years of experience in helping to drive our customers’ success, Aculab’s technology is used to deliver multimodal voice, data and fax solutions for use within IP, PSTN and mobile networks – with performance levels that are second to none.
Noetica incorporates Aculab technology in its dialler products.
Afiniti uses advanced artificial intelligence and pattern recognition technology to find patterns of success in large volumes of evolving contact center data. In real time, Afiniti communicates with existing telephony technology to assign callers to agents to increase the likelihood of successful call outcomes. Afiniti measurably delivers higher quality interactions in the contact center: improved revenue and collections, enhanced customer experience, and lowered costs.
Noetica’s products are fully integrated with Afiniti.
Working at Noetica is more than just a job.
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