Mitel Networks Corp. is a global Unified Communications giant. Since 2013 Noetica has been working closely with Mitel across the globe by enhancing the Mitel contact centre portfolio with advanced predictive dialling, campaign management and call scripting capabilities. Noetica is a branded Mitel OEM solution provider and a Platinum Preferred MSA Partner. Our products are marketed by Mitel under the Mitel MiContact Center Outbound brand name as part of the wider Mitel MiContact Center suite.
Over the years, Noetica has been working closely with Mitel and their extensive network of channel partners. Our systems have been successfully delivered to Mitel’s clients across four continents addressing the needs of diverse contact centres in various industries ranging from insurance to finance and from utilities to fundraising. Our current Mitel customer base ranges in size from 15 to 1,200 concurrent seats and benefits from our 24x7x365 technical support services.
Noetica’s technologies are available via Mitel not only in the traditional on-premise delivery model but also hosted as part of the Mitel Flex private cloud framework. Whether delivered on premise or from the cloud, our solutions can be purchased via Mitel either as a monthly subscription with low upfront costs or following the more traditional capital expenditure and software assurance route.
Whatever the delivery or commercial model may be, the Mitel – Noetica partnership continues to be an enduring and highly successful one. It delivers great value to our joint clients by combining Noetica’s cutting edge technologies with Mitel’s global sales reach.
Full demonstration of MiContact Center Outboundm the highly advanced predictive dialling solution from Mitel including call scripting, CRM and extensive campaign management.