SABRE™ (V 2111)

Skills and Ability based routing for both Inbound and Outbound Calls.

SNoDrop™ (V 2111)

Using call blending to help deliver predictive dialling with virtually zero percentage dropped/abandoned calls. 

Live Person Detection (LPD™)

Safe and accurate detection of voicemail and most other answering machines with zero silent calls. Replaces outdated and unsafe AMD technologies.