Synthesys Dialler Webservice API

Used to insert or update records into or in live calling lists. Can also be used to set and change states or priorities of records and to assign them to Agents if required.   

Noetica Telephony and Dialler SDK

Allows user applications to be integrated with the NVP™ and Dialler. Screen/record pops for inbound and outbound calls are then invoked in these applications removing scripting from the Agent desktop.