Sub Entity Action
Allows a user to update the Child Entity of a parent Entity.
Noetica Web Controls
Description of all Scripted App Web Controls that are available.
Pause Resume Recording
Used to pause and then resume call recording as an Agent navigates through a Scripted App for PCI-DSS compliance purposes.
Translation Tool
Allows you to translate text from Scripted Apps into another specified language.
Transfer Control
Allows an Agent to transfer a call from a script to an internal or external numbers that can be preconfigured.
Order Control
Allows the taking of orders by returning customised lists of products and prices.
Metrics
Allows the groupings of Scripted App outcomes to class them as DMCs or Sales for example to aid reporting.
Webservice Output Action
Allows a Scripted App to consume a SOAP XML web service at the end of a call in order to interact with external applications.
Webservice Input Action
Allows a Scripted App to consume a SOAP XML web service instantly in order to interact with external applications.
File Output Action
Enables you to export data from a Scripted App in a comma separated file.
