Description of all Scripted App Web Controls that are available.
Used to pause and then resume call recording as an Agent navigates through a Scripted App for PCI-DSS compliance purposes.
Allows you to translate text from Scripted Apps into another specified language.
Allows an Agent to transfer a call from a script to an internal or external numbers that can be preconfigured.
Allows the taking of orders by returning customised lists of products and prices.
Allows the groupings of Scripted App outcomes to class them as DMCs or Sales for example to aid reporting.
Allows a Scripted App to consume a SOAP XML web service at the end of a call in order to interact with external applications.
Allows a Scripted App to consume a SOAP XML web service instantly in order to interact with external applications.
Enables you to export data from a Scripted App in a comma separated file.
Enables data within the CRM Entity to be updated as and Agent navigates through a Scripted App.