Admin Portal

System homepage that allows a user to launch modules they have been given permission too.

The Route Manager

Application for the creation and management of Inbound Telephony Routes including queueing rules, IVRs and Call Recording.

SABRE™ (V 2111)

Skills and Ability based routing for both Inbound and Outbound Calls.

SNoDrop™ (V 2111)

Using call blending to help deliver predictive dialling with virtually zero percentage dropped/abandoned calls.