Synthesys™ Management Call List
Viewing and managing unprocessed, held, and parked web calls.
Synthesys™ Management Teams
Creating and administering primary and sub teams and how to manage users, Scripted Apps and Calling Lists within these teams.
Synthesys™ Management User Management
How to add and manage users and their permissions
Synthesys™ Management Basics
Basic functionality of Synthesys Management and what applications can be launched from it.