Noetica works closely with a range of industry leaders and other innovative organisations at the cutting edge of research and development to deliver solutions which are both advanced and a perfect fit to our customers' needs and their existing technology estate.
Mitel is a global leader in business communications that easily connect employees, partners and customers - anywhere, anytime and over any device, from the smallest business to the largest enterprise. Mitel offers customers maximum choice with one of the industry's broadest portfolios and the best path to the cloud. With more than US$1 billion in combined annual revenue, 60 million customers worldwide, and #1 market share in Western Europe, Mitel is a clear market leader in business communications.
Noetica is a Mitel Solutions Alliance Platinum Preferred Partner.
Avaya is a leading global provider of next-generation business collaboration and communications solutions, providing unified communications, real-time video collaboration, contact center, networking and related services to companies of all sizes around the world.
Noetica is a long standing Avaya DevConnect Gold Partner.
In addition to an award-winning, premise-based, all-in-one IP phone system with unified communications and contact center capabilities, ShoreTel offers cloud-based communications. ShoreTel Sky delivers businesses of all sizes proven and secure hosted VoIP, hosted unified communications (UC) and hosted contact center services.
Noetica is a ShoreTel Innovation Network Partner.
Cisco requires no introduction as a leading force in the telecommunications industry. With a strong protfolio of products in enterprise telephony and contact centre solutions, Cisco is at the forefront of customer communications.
Noetica is a long standing Cisco Developer Network Partner.
Aculab provides deployment proven telephony products to the global communications market. Whether you need telephony resources on a board, on a host server processor or from a cloud-based platform, Aculab ensures that you have the choice. With over 35 years of experience in helping to drive our customers' success, Aculab's technology is used to deliver multimodal voice, data and fax solutions for use within IP, PSTN and mobile networks - with performance levels that are second to none.
Noetica incorporates Aculab technology in its dialler products.
Over the last three decades, Microsoft has consistently transformed the way that people live, work, play and connect through great technology. Microsoft are inspired every day by the genuine belief that we can change the world for the better. Microsoft is constantly driving advances in cloud computing, developing new ways for people to interact with technology at home, at work and on the move.
Noetica is a long standing Microsoft Gold Certified Partner.
SATMAP uses advanced artificial intelligence and pattern recognition technology to find patterns of success in large volumes of evolving contact center data. In real time, SATMAP communicates with existing telephony technology to assign callers to agents to increase the likelihood of successful call outcomes. SATMAP measurably delivers higher quality interactions in the contact center: improved revenue and collections, enhanced customer experience, and lowered costs.
Noetica's products are fully integrated with SATMAP.