Enables data within the CRM Entity to be updated as and Agent navigates through a Scripted App.
Enables you to ‘push’ data from a Scripted App to a selected database.
Enables you to send an email after navigating through a Scripted App.
An overview of the Synthesys™ Interaction Studio which covers essentials around the creation of Workspaces and design of Scripted Apps.
A guide to creating and managing CRM Entities to store and capture customer and other data for use with inbound or outbound campaigns.